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Quality Engineer

South Deerfield, MA

Job Type



In office

About the Role

This position develops and maintains Quality systems used for the production of Thermoplastic Polyurethane and Polycarbonate films and sheets that meet internal Quality standards and Customer requirements. This includes supporting local / global Quality objectives, ensuring the effectiveness of the ISO 9001 Quality Management System at the Covestro South Deerfield Site and improving Quality outcomes using structured problem-solving tools to investigate and address Quality problems, issues and opportunities.


Major Responsibilities:


  • Understands and demonstrates the site's incident workplace culture. 

  • Routinely mitigates safety related issues and actively participates on site safety teams.

  • Capable of Management of Change activities for standard process and project activities.

Quality Management System:

  • Supports SDF Quality Management System for ISO 9001:2015 certification and alignment with Global IMS.

  • Leads /serves on Self-Assessment team to meet annual Compliance requirements.

  • Maintains / updates existing Quality documentation and develops new, as needed.

  • Supports / leads QMS processes (Calibration, DCR, NCMR, MRB, Supplier Management (raw materials), etc.) and suggests improvements.

  • Supports requests for Customer specifications, PPAP, Quality Survey and other Customer documentation.

Technical Support:

  • Provides day to day support to the Internal Customer (Production, Engineering, GQM, GTPM, CO/OM, MM, Innovation) to ensure Quality outcomes at site.

  • Evaluates Quality outcomes on standard issues and suggests improvements.

  • May provide work direction to Quality Technicians, Production employees or Process Technicians in making quality related decisions.

  • Maintains and updates Quality documentation (raw material specifications, Production Record Reports, Quality SOP/Work Instructions, etc.) and materials for Quality training activities.

  • Supports Quality training and process and product development trials.

  • Provides engineering support to complex projects across product lines.

  • May participate in global communities and projects.

Continuous Improvement

  • Possesses a continuous improvement mindset. 

  • Leads smaller continuous improvement teams / efforts at the site. 

  • Utilize CI tools in both project and daily work to meet customer expectations.

  • Generates Quality KPI data as assigned, performs data analysis and suggests actions to improve Quality outcomes.

  • Applies statistical analysis to determine process and product capability. 

Business Support:

  • Understand the business and economic drivers for the site.

  • Develops in role as the Voice of the External Customer / Voice of Business, as needed.

Basic Qualifications:

  • Bachelor’s degree in engineering (preferred ChE, Polymer, Materials) and a minimum of 2+ years, in a manufacturing or engineering role.

Preferred Qualifications:

  • Thermoplastic film extrusion and web handling, ISO 9001, Quality and 5S tools, Continuous Improvement, Microsoft Office products.

  • Advanced degree, ASQ certification - LSS Green/Black Belt, Quality Engineer, Quality Auditor, Minitab, SAP.

Knowledge and Skills:

  • Excellent written and verbal communication skills, organizational skills.

  • Practices active listening skills, able to communicate openly and effectively, providing timely and relevant feedback to facilitate appropriate actions by self and others.

  • Relates well to people at all levels in the organization and possesses a balanced sensitivity to safety, employee concerns and business needs.

  • Able to function as a peer in a team environment and potentially lead cross-functional teams to ensure timely delivery of results.

  • Diligent and conscientious worker, self-motivated, self-starter and possessing self-directive capabilities.

About the Company

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